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(940) 400-1097

Always-On Front Desk

Every call or form from 8 AM to 9 PM gets a reply within 5 minutes, or that month is free.

You keep working. Whoever called gets a text back with your name on it and a way to book.

Founding rate: all 3 spots are open. The first 3 clients pay $297 a month for 12 months instead of $497.

Try it on our line. Call (940) 400-1097 and let it ring. Watch what shows up on your phone.

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What's happening

The phone rings while you're on the job.

You're in an attic, under a sink or up a ladder, and your phone goes. You can't take it. The caller still needs the work done today, and they've got other numbers to try.

They found you first. They went with whoever answered. That job was yours to lose, and you lost it for doing the last one.

The test

See it happen on your own phone.

Call (940) 400-1097 and let it ring. Between 8 AM and 9 PM, you'll get a text back from Michael at Six20AM within 5 minutes. That's the same text your customers would get from you. Call after 9 PM and it arrives at 8 AM.

That's the whole test. No form, nothing to sign up for.

6:20 AM
5G
👤

Incoming Call...

(940) 555-0142

Wichita Falls, TX

✕
Decline
📞
Accept

âš¡ Automated Text-Back Triggered

Illustration of an automated reply

Hey, this is Michael at Six20AM. I am on a job site right now. How can I help you today? 6:20 AM • Delivered
Hi Michael. Need a quote on an emergency roof repair in Wichita Falls. Are you available this week? 6:21 AM
Message (940) 555-0142 ↑

Live simulation: from missed call to active conversation in 6 seconds.

Missed Call Calculator

What could missed calls mean for your business?

Use your own numbers to explore a possible cost. The starting values are examples, not industry averages or a forecast.

25 calls
0 calls100 calls
$500
$0$5,000
20%
0%100%
50%
0%100%
30%
0%100%

Potential annual revenue at risk

$19,500

About $1,625 per month in this example.

Missed inquiries per week: 5.0

Potential jobs per year: 39.0

Review your follow-up →

Formula: weekly inquiries × missed share × unreached share × close rate × 52 weeks × revenue per job. Assumes the same activity all year and the same close rate for missed and reached leads. This is potential revenue, not profit, proven losses, or a promised result. It excludes seasonality, capacity, costs, and repeat purchases.

Always-On Front Desk

What the Always-On Front Desk does for you.

You stay on the job. Here's what happens while you do.

Missed calls.

From 8 AM to 9 PM, the caller gets a text within 5 minutes with your name and a way to book.

Forms and chat.

Someone fills out your website form or starts a chat, they get an answer within 5 minutes, and you get told.

Estimates.

They get booked on your calendar from the text, the site or the phone, with confirmation and reminders.

Missed appointments.

A same-day rebook text goes out, plus one follow-up.

Open quotes.

Three follow-ups over ten days, then it stops.

Finished jobs.

Your customer gets a review request.

One inbox on your phone.

Calls, texts, forms, chat and Google messages, all in one place.

Every job at a glance.

Who's new, who's booked, who has a quote, which jobs you won or lost.

One page of numbers a month.

Calls missed and texted back, forms answered and how fast, appointments booked, reviews asked for. It's with you by the 5th.

Your website.

It's included in setup if you need one. If yours is fine, we wire it in.

The guarantee

5 minutes, or that month is free.

If any call or form between 8 AM and 9 PM goes more than 5 minutes without a reply, that month is free.

Here's exactly what that means.

  • To claim it, reply to your monthly report within 30 days. We'll check the log and take that month's fee off your next invoice.
  • Free means that month's fee is waived, $497, or $297 at the founding rate. Usage is still billed.
  • Setup isn't refunded.
  • The guarantee starts when the system is live on your number.
  • A call means a missed call, since a call you answered doesn't need a reply.
  • A reply means a text. A text can't reach a landline, so a landline caller gets your voicemail instead.
  • Someone who has opted out of texts doesn't count, because we can't text them.
  • Calls and forms that come in between 9 PM and 8 AM get their reply at 8 AM. The 5 minutes don't apply to those.

Every call, form and reply is logged with a time. You can check it yourself.

Click to open
the inbox demo

Missed call text-back / One inbox / Every channel / Replies within 5 minutes / One page of numbers a month /
One shared inbox
  • Dana Whitfield Phone call. Missed call, 2 min ago
  • Marcus Reyes Website form. Website form: quote request
  • Priya Raman Text message. Can you do Thursday morning?
  • Tom Alvarez Google Business Profile. Google Business message

Missed call, answered automatically

10:42 Dana called. Nobody picked up.

Hi Dana, sorry we missed you. This is the front desk. What can we help with?

Sent automatically, 10:42

Oh great. I wanted a quote for next week.

10:43

You kept the lead. It is now waiting on a quote.

How it goes

Three steps. The first one is a phone call.

Six20AM is Michael. He builds it, he answers it, and he's the one who texts you back.

01

Call the line

(940) 400-1097. Let it ring. Watch the text arrive.

02

We set it up

Setup starts within 24 hours of your payment clearing. Your texts can start once the phone companies approve your business. That usually takes 1 to 3 weeks, and we file the paperwork for you.

03

You stay on the job

Every call, form and chat gets its answer. You see all of it in one place.

Pricing

What it costs, on this page.

Setup

$1,500

paid in 3 monthly payments of $500

Setup starts within 24 hours of your payment clearing. Your texts can start once the phone companies approve your business. That usually takes 1 to 3 weeks, and we file the paperwork for you.

Monthly

$497

a month, billed from go-live

There's no contract. 30 days' notice by text or email ends it; a month already paid isn't refunded.

Usage billed separately. Texts, calls and voice minutes. Your quote shows what we expect those to cost, plus a monthly cap. When you reach the cap, we text you.

Here's the math on one missed job. A new central AC system averages $8,750, from Fixr's installation guide. That's more than a year of the Front Desk at $497 a month.

Fit

Who this is for.

A good fit if
  • Your phone is how most of your work comes in.
  • A typical job is $400 or more, or the same customers come back every year.
  • You've paid for marketing before and want to know what it did.
Not a good fit if
  • You want it to close jobs without anyone ever replying.
  • You don't want to change how calls get handled.
  • It's a hobby, not a business.

From the blog

Field-tested playbooks for local business owners.

View all blog articles

Not ready to call?

Take the free checklist instead.

The 2026 Local Speed-to-Lead Checklist: 5 ways to improve missed-call follow-up, with example texts you can use today.

Every call or form from 8 AM to 9 PM gets a reply within 5 minutes, or that month is free.

Michael at Six20AM