Free Practical Guide
5 automation tweaks that recover lost calls in under 90 seconds.
Most local businesses lose $20,000 to $50,000 every year simply because prospective customers call a competitor when nobody answers the phone. Use this checklist to plug the leak.
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Actionable Playbook
The 5 Speed-to-Lead Tweaks
You can implement these steps yourself, or have Six20AM set up the complete Front Desk System in 7 business days.
The 4-Second Missed Call Auto-Text
When an incoming call goes to voicemail, your phone automatically fires a short, friendly text back in 4 seconds: "Hey, this is Michael. I am on a job site right now. How can I help you?" This stops 65% of prospects from calling your competitor.
The Google Map Pack Tap-to-Text Button
Over 70% of local searches happen on mobile phones. Adding a verified SMS chat button directly to your Google Business Profile lets customers text your front desk immediately without visiting a slow website.
The Single Unified Team Inbox
Stop checking 4 different apps (voicemail, text messages, website contact forms, and Facebook messages). Funnel every customer channel into one shared screen so nobody guesses who replied last.
The 14-Day Past Customer Text Wake-Up
Send a simple 9-word text to customers who have not hired you in 6 months: "Hey [Name], are you still looking to get your [Service] done this month?" This recovers fast cash flow without ad spend.
The 3-Minute Post-Job Review Tap
Send an automated text with your direct Google review link within 3 minutes of finishing a job. Fast review velocity pushes your business into the top 3 spots on Google Maps.
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