Privacy Policy

1. Introduction

Six20AM ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when:

• —Requesting information about our services
• —Booking a clarity call or consultation
• —Engaging our services
• —Communicating with us via email, phone, or text

This may include your name, email address, phone number, business name, business address, and information about your operational needs.

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• —IP address and device information
• —Browser type and version
• —Pages visited and time spent on pages
• —Referring website addresses

2.3 Client Information

When providing services, we may access or collect:

• —Business contact information
• —Customer data within systems we manage
• —Communication history and preferences
• —Analytics and usage data from implemented systems

3. How We Use Your Information

We use collected information to:

• —Provide, maintain, and improve our services
• —Respond to inquiries and provide customer support
• —Process transactions and send related information
• —Monitor and analyze usage patterns
• —Communicate updates about services you've engaged
• —Comply with legal obligations

4. SMS and Text Messaging Privacy

4.1 Consent

If you provide your phone number, you may receive text messages from us regarding your service inquiry or ongoing services. Message and data rates may apply. You can opt out at any time by replying STOP to any text message.

4.2 Client Messaging Systems

When we implement messaging systems for your business:

• —You remain the data controller for messages sent to your customers
• —You must maintain your own privacy policy covering messaging practices
• —We act as a service provider implementing the technical infrastructure
• —You are responsible for obtaining proper consent from recipients

4.3 Data Handling

Phone numbers and message content within client systems are:

• —Stored securely in compliance with carrier requirements
• —Used only for the purposes disclosed during consent
• —Not sold or shared with third parties for marketing
• —Retained according to your business needs and legal requirements

5. Information Sharing and Disclosure

We may share your information with:

• —Service Providers: Third-party vendors who assist in providing services (e.g., hosting, CRM platforms, messaging services)
• —Legal Requirements: When required by law, court order, or governmental authority
• —Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• —Encryption of data in transit and at rest
• —Access controls and authentication requirements
• —Regular security assessments
• —Secure infrastructure and hosting environments

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to:

• —Provide ongoing services
• —Comply with legal obligations
• —Resolve disputes and enforce agreements
• —Maintain business records

8. Your Rights and Choices

You have the right to:

• —Access and review your personal information
• —Correct inaccurate information
• —Request deletion of your information (subject to legal retention requirements)
• —Opt out of marketing communications
• —Opt out of text messages by replying STOP

9. Third-Party Services

Our services integrate with various third-party platforms (CRM systems, messaging providers, hosting services). These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy regularly.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through our website or via email.