Questions & Answers
Everything you need to know, in plain English.
No vague agency double-talk. Here are honest answers to how our websites work, what the systems cost, and how we protect your business.
Do I own my website, domain, and customer data?
Yes, 100%. You own your domain, your website code, and every customer record in your database. We do not use proprietary software or hold your assets hostage. If you ever decide to leave, we hand over your entire private code repository with zero friction.
How does missed call text back work with my current cell phone?
When an incoming call rings your business number and goes to voicemail, our system detects the missed call and texts the caller within four seconds: "Hey, this is Michael. I am on a job site right now. How can I help you?" The customer replies by text, and that conversation appears directly on your phone in one shared inbox.
What is your 30-day money-back guarantee?
Our guarantee is simple and written in plain language: we guarantee at least one recovered lead within your first 30 days of going live, or your setup fee is refunded 100%. What counts as a lead is agreed upon in writing before you pay.
How long does a new website take to build and launch?
Most client websites launch within 7 to 10 days once we have your real prices, hours, and service areas. Because we write your copy and build custom static pages without bloated WordPress themes, we move significantly faster than traditional design agencies.
Can you work with my existing phone number and Google profile?
Yes. You do not need to change your business phone number or confuse existing customers. We route calls through your carrier and attach our automated text-back engine seamlessly. We also connect directly to your existing Google Business Profile to speed up review collection.
What happens if I want to cancel my monthly care plan?
There are no long-term contracts. You can cancel your monthly care plan at any time with 30 days written notice. You keep your website and your domain forever. We never charge cancellation penalties.
What is A2P 10DLC and do you handle the registration?
A2P 10DLC is the federal carrier verification system created by AT&T, Verizon, and T-Mobile to stop spam. If an automated business number is not registered, carriers block the texts. Six20AM handles your entire IRS entity verification and carrier filing so your texts deliver safely.
Why are your websites faster than WordPress or Wix?
WordPress websites require slow database lookups and dozens of heavy plugins every time a page loads. Our websites are built with Astro and compiled to pure, static HTML that lives on Cloudflare edge servers in 300 cities. They load in 0.6 seconds with zero lag.
Still have a question we did not answer?
Call or text us directly at (940) 400-1097, or book a quick 20-minute consultation. We answer every question directly before you spend a dime.