Questions & Answers
Everything you need to know, in plain English.
No vague agency double-talk. Here are honest answers to how our websites work, what the systems cost, and how we protect your business.
Do I own my website, domain, and customer data?
Your domain, content, and customer data are yours. Code licensing and handoff follow your written agreement and our terms. Hosted inbox, phone, messaging, and calendar services use third-party tools with ongoing costs. Review these terms with us before work starts.
How does missed call text back work with my current cell phone?
Once your number and messaging setup are ready, an unanswered call can trigger a short text inviting the caller to reply. The reply lands in your shared inbox. Timing depends on ring timeout, routing, and carrier delivery. We check contact preferences and test the route before turning it on.
What is your 30-day money-back guarantee?
Our guarantee is simple and written in plain language: we guarantee at least one recovered lead within your first 30 days of going live, or your setup fee is refunded 100%. What counts as a lead is agreed upon in writing before you pay.
How long does a new website take to build and launch?
Most client websites launch within 7 to 10 days once we have your real prices, hours, and service areas. Because we write your copy and build custom static pages without bloated WordPress themes, we move significantly faster than traditional design agencies.
Can you work with my existing phone number and Google profile?
Yes. You do not need to change your business phone number or confuse existing customers. We route calls through your carrier and attach our automated text-back engine seamlessly. We also connect directly to your existing Google Business Profile to speed up review collection.
What happens if I want to cancel my monthly care plan?
You can cancel monthly care with 30 days written notice, as set out in our terms. Your domain, content, and customer data remain yours. Code rights and handoff follow the written agreement. Hosted inbox, phone, and messaging tools have ongoing costs.
What is A2P 10DLC and do you handle the registration?
A2P 10DLC is registration used by carriers for business texts sent through local US numbers. We help prepare the business and campaign details. Carrier approval, sender eligibility, and recipient preferences still affect delivery. Registration does not guarantee every message will arrive.
Why are your websites faster than WordPress or Wix?
We build static Astro pages and serve them through Cloudflare. Pre-built pages and small scripts can reduce the work a browser has to do. Actual speed depends on images, embeds, devices, and connections. WordPress and hosted builders can also be fast when configured well. We measure the finished site.
Still have a question we did not answer?
Call or text us directly at (940) 400-1097, or book a quick 30-minute consultation. We answer every question directly before you spend a dime.